FAQ

  • 1. What services does ARTWRK Creative Studio offer?

    Answer: ARTWRK offers a range of design services, including logo design, website design, branding, marketing materials, and more. Please visit our Services page for a comprehensive list.

  • 2. How do I get started with a project?

    Answer: Getting started is easy! Simply contact us through our website or by email at info@createartwrk.com. We'll schedule an initial consultation to discuss your project's details and requirements.

  • 3. What is the typical timeline for a design project?

    Answer: Project timelines vary depending on the scope and complexity of the project. During our initial consultation, we'll provide you with a timeline estimate based on your specific project.

  • 4. How much does a design project cost?

    Answer: The cost of a design project can vary significantly depending on the services required. We offer competitive pricing and will provide you with a detailed quote after discussing your project's specifics.

  • 5. Do you require a deposit for design projects?

    Answer: Yes, we typically require a deposit to secure your project in our queue. This deposit helps cover initial project setup costs.

  • 6. What is your refund policy?

    Answer: Our refund policy is outlined in detail on our website. In summary, non-refundable deposits are required to secure a project, and refund requests must be submitted within 30 days of project completion for review. Please refer to our Refund Policy for more information.

  • 7. Can I request changes to the design during the project?

    Answer: Yes, we welcome client input and collaboration during the design process. We'll work closely with you to ensure the final design aligns with your vision.

  • 8. What file formats will I receive upon project completion?

    Answer: You will receive the final design files in commonly used formats suitable for both print and digital purposes. Specific formats will be outlined in your project agreement.

  • 9. Is my project information and data secure with ARTWRK?

    Answer: Yes, we take data security seriously. Your project information is treated with the utmost confidentiality, and we have measures in place to protect your data.

  • 10. How do I contact ARTWRK for support or inquiries?

    Answer: You can reach us through our Contact page on our website or by emailing us at info@createartwrk.com. We aim to respond promptly to all inquiries and support requests.

  • 11. Do you offer discounts for nonprofit organizations or bulk orders?

    Answer: We may offer discounts for nonprofit organizations and bulk orders. Please contact us with your specific request, and we'll be happy to discuss available options.

  • 12. Can I see examples of your past work?

    Answer: Yes, we have a Portfolio page on our website where you can view examples of our past projects. You can also request additional samples during our consultation.