FAQ
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1. What services does ARTWRK Creative Studio offer?
Answer: ARTWRK offers a range of design services, including logo design, website design, branding, marketing materials, and more. Please visit our Services page for a comprehensive list.
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2. How do I get started with a project?
Answer: Getting started is easy! Simply contact us through our website or by email at info@createartwrk.com. We'll schedule an initial consultation to discuss your project's details and requirements.
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3. What is the typical timeline for a design project?
Answer: Project timelines vary depending on the scope and complexity of the project. During our initial consultation, we'll provide you with a timeline estimate based on your specific project.
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4. How much does a design project cost?
Answer: The cost of a design project can vary significantly depending on the services required. We offer competitive pricing and will provide you with a detailed quote after discussing your project's specifics.
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5. Do you require a deposit for design projects?
Answer: Yes, we typically require a deposit to secure your project in our queue. This deposit helps cover initial project setup costs.
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6. What is your refund policy?
Answer: Our refund policy is outlined in detail on our website. In summary, non-refundable deposits are required to secure a project, and refund requests must be submitted within 30 days of project completion for review. Please refer to our Refund Policy for more information.
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7. Can I request changes to the design during the project?
Answer: Yes, we welcome client input and collaboration during the design process. We'll work closely with you to ensure the final design aligns with your vision.
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8. What file formats will I receive upon project completion?
Answer: You will receive the final design files in commonly used formats suitable for both print and digital purposes. Specific formats will be outlined in your project agreement.
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9. Is my project information and data secure with ARTWRK?
Answer: Yes, we take data security seriously. Your project information is treated with the utmost confidentiality, and we have measures in place to protect your data.
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10. How do I contact ARTWRK for support or inquiries?
Answer: You can reach us through our Contact page on our website or by emailing us at info@createartwrk.com. We aim to respond promptly to all inquiries and support requests.
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11. Do you offer discounts for nonprofit organizations or bulk orders?
Answer: We may offer discounts for nonprofit organizations and bulk orders. Please contact us with your specific request, and we'll be happy to discuss available options.
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12. Can I see examples of your past work?
Answer: Yes, we have a Portfolio page on our website where you can view examples of our past projects. You can also request additional samples during our consultation.